At Khala Cloths, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or make a purchase from us.

1. Information We Collect

We may collect the following information when you interact with our site:

  • Personal Data: Name, email, shipping/billing address, phone number, payment details (processed securely via Stripe/PayPal).
  • Order Details: Purchase history, product preferences, customization requests.
  • Technical Data: IP address, browser type, device information, cookies (see Section 5).
  • Communications: Emails, chat logs, or feedback submitted to our team.

2. How We Use Your Information

Your data helps us:
✔ Process orders, shipments, and returns.
✔ Respond to inquiries and provide customer support.
✔ Improve our website, products, and services.
✔ Send transactional emails (order confirmations, tracking) or marketing emails (if you opt-in).
✔ Comply with legal obligations (e.g., fraud prevention).

3. Sharing Your Information

We do not sell your data but may share it with:

  • Service Providers: Shipping carriers (USPS, FedEx), payment processors, IT support.
  • Legal Compliance: If required by law (e.g., court orders).
  • Business Transfers: In case of mergers or acquisitions (customers will be notified).

4. Data Security

We implement industry-standard measures:

  • SSL encryption for all transactions.
  • PCI-DSS compliance for payment processing.
  • Limited access to personal data within our team.

5. Cookies & Tracking

We use cookies to:

  • Remember cart items and login sessions.
  • Analyze website traffic via Google Analytics (anonymous data).
  • You can disable cookies via browser settings, but some site features may not work.

6. Your Rights

Depending on your location, you may:

  • Access, correct, or delete your personal data.
  • Opt-out of marketing emails (unsubscribe link in every email).
  • Request data portability or restrict processing.
    Contact us at [email protected] to exercise these rights.

7. Third-Party Links

Our site may link to external websites (e.g., social media). We are not responsible for their privacy practices.

8. Children’s Privacy

We do not knowingly collect data from children under 13. Parents/guardians may contact us to remove such data.

9. Policy Updates

We may update this policy periodically. Changes will be posted here with a revised “Last Updated” date.

10. Contact Us

For privacy-related questions or requests